Customer Analytics Specialist

Digitain is seeking a Customer Analytics Specialist to join their team in Yerevan. This role involves analyzing customer data to support data-driven initiatives aimed at enhancing CRM projects. The specialist will provide valuable insights to the CRM team and assist in developing effective processes for data utilization, including segmentation, automation, and personalization within CRM channels. Daily tasks include creating and maintaining dashboards, conducting ad hoc analyses, and evaluating the impact of marketing activities on revenue. Collaboration with various stakeholders across CRM and other departments is essential to deliver advanced analytics. While the advert does not specify required qualifications or experience, candidates should possess relevant skills in data analysis and CRM tools. Language requirements are not mentioned, and the employment type is unspecified. This position is ideal for individuals who are detail-oriented and have a strong analytical mindset, looking to contribute to data-driven decision-making in a dynamic environment.