MSP Customer Success Manager

EasyDMARC is seeking a dedicated MSP Customer Success Manager to enhance customer relationships and drive revenue growth within its existing Managed Service Provider (MSP) accounts. This permanent position is based in Armenia and involves daily tasks such as managing inbound requests from MSP partners, supporting their marketing and sales initiatives, and collaborating closely with the MSP channel manager to execute strategic objectives. The ideal candidate should hold a bachelor’s degree in business or marketing and possess several years of experience in a Customer Success role. Strong communication skills are essential for effectively liaising between partners and the product team, as well as for informing MSPs about new product developments. The role also requires creativity in developing campaigns to boost partner revenues and improving the current MSP program. This position is well-suited for individuals who are passionate about customer success and have a proven track record in managing partner relationships.