Account Director

Envision Horizons is hiring a remote Account Director to oversee premium client accounts and guide a team of account managers and strategists. The role focuses on building strong client relationships, shaping growth plans for brands across several sectors, and using data and market insight to support Amazon and wider retail media performance. It involves reviewing forecasts, media plans, and profitability information, as well as helping resolve issues and keep work moving smoothly across teams. This position suits an experienced leader who is collaborative, analytical, and confident working with established brands in eCommerce and advertising.

Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective expertise. As a leading force in global eCommerce acceleration, our diverse, tech-driven professionals don’t just react to the industry; they shape it. By fusing ambitious thinking with compassion, we deliver exceptional client outcomes while making space for every individual to create, grow, and genuinely thrive. Each team member influences our evolution, enjoying flexibility and support unmatched by larger organizations. Here, your impact is real, your ideas matter, and your career trajectory is limitless. Role Overview We are seeking an experienced Account Director to manage premium client portfolios at Envision Horizons. You will lead a team of talented account managers and strategists, cultivate client relationships, and develop brand growth strategies across diverse verticals. This role balances insightful leadership, analytical rigor, and a collaborative approach to maximize client success and agency growth. How You’ll Make an Impact - Build long-term, trusted partnerships with established brands, becoming their strategic consultant for eCommerce and Amazon advertising. - Direct and mentor a team, empowering professional growth through proactive support, training, and real-time feedback. - Lead development and approval of forecasts, media plans, and profitability reports, translating analytics into actionable growth strategies. - Analyze competitive environments and new Amazon features to keep every client ahead of market trends. - Strategically resolve challenges, ensuring smooth operations, high client satisfaction, and effective conflict management. - Coordinate task execution across account managers, support teams, and virtual assistants for streamlined delivery. - Join agency leadership meetings to champion client perspectives and drive resource alignment. - Innovate internal processes, promoting operational efficiency and team accountability. What Sets You Apart - 5+ years directly managing consumer brands in Amazon/eCommerce environments, with an emphasis on results-oriented growth. - 3+ years in formal team leadership, confidently growing, training, and managing agency staff. - Demonstrated track record in agency account direction, with successful multi-brand management and paid media strategies (Amazon PPC and DSP highly preferred). - Bachelor’s degree in business, marketing, or related discipline (or equivalent high-performance experience). - Outstanding communication both written and verbal across client calls, presentations, and reporting. - Proficiency in MS Office, Google Suite, and advanced Excel functions (vlookup, pivot tables, formulas). - High self-motivation and penchant for exceeding KPIs in a fast-paced, remote-first agency. - Analytical mindset paired with a creative, solutions-based approach to challenges. Why Envision Horizons? - Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows. - Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here. - Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. - True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy. Envision Horizons is committed to building an inclusive environment for people of all backgrounds, and everyone is encouraged to apply. Envision Horizons is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Important Notice: Recruitment Fraud Warning Envision Horizons has recently been made aware of fraudulent recruiting activities involving individuals falsely claiming to represent our company. Please note that we never ask candidates for personal financial information, money, or payments at any stage of the hiring process. We also do not use Telegram or other informal messaging apps for interviews or official recruitment communication. All legitimate communication from our recruitment team will come from an email address ending in @envisionhorizons.com http://envisionhorizons.com, and interviews are conducted only through our official channels, including email and Ashby, our recruitment platform. If you are contacted by someone claiming to represent Envision Horizons and the communication seems suspicious, please do not share any personal information or send any money. Instead, report the incident by emailing trust@envisionhorizons.com so appropriate action can be taken. Your safety and trust are our priority.