Plasma Sampling Team Leader

The PSS Plasma Sampling Team Leader is responsible for providing operational leadership, technical oversight, and facility support activities for Plasma Sampling operations at a pharmaceutical manufacturing client site. The role ensures the efficient execution of plasma sampling, sample management, traceability, and associated support activities in accordance with approved procedures, GMP requirements, quality standards, and customer expectations. Reporting to the PSS Manager and working closely with client stakeholders, the Team Leader is responsible for leading and coordinating a team of Plasma Sampling Technicians, ensuring safe, compliant, and effective day-to-day operations while maintaining high standards of productivity, quality, service delivery, and team performance. The position provides technical guidance, workforce planning, training, coaching, and performance support to team members, while fostering a culture of continuous improvement, accountability, and operational excellence. The Team Leader acts as a key liaison between Eurofins PSS and the client, proactively communicating operational priorities, risks, resource requirements, and improvement opportunities to support customer satisfaction and business continuity. The role also supports investigations, deviations, CAPAs, change controls, audits, inspection readiness activities, and operational improvement initiatives. The incumbent is expected to work with a high level of autonomy, applying technical expertise and sound judgement to resolve operational issues while escalating matters appropriately to the PSS Manager and relevant client stakeholders. This is an excellent opportunity for an experienced GMP professional to further develop their leadership, operational management, and client relationship skills within a global scientific services organisation. Previous experience in a GMP, pharmaceutical, biotechnology, blood products, plasma processing, laboratory, or regulated manufacturing environment. Previous leadership, supervisory, training, or team coordination experience preferred. Good attention to detail and ability to perform repetitive tasks accurately while maintaining product traceability and data integrity Demonstrated knowledge of GMP, GDP, quality systems, deviation investigations, CAPAs, change controls, and audit readiness. Excellent communication, problem-solving, and stakeholder management skills. Flexible and adaptable to changing priorities. Passionate about quality and customer service. Strong communication skills, both internally and externally, with the ability to collaborate effectively across cross-functional teams. Ability to work independently, solve problems, and handle multiple responsibilities in a fast-paced environment. Competent in manual handling and able to lift and move goods/items weighing approximately 10-15 kg. Successful applicants must complete and clear, a pre-employment medical assessment, including serology testing, as a genuine occupational requirement for this role due to plasma handling. Ongoing assessment, including serology testing, are required for all employees in this role during employment. If you believe you are ready for this exciting, challenging and rewarding position please apply as soon as possible by submitting your resume and a cover letter that outlines your interest and suitability for the position. This opportunity is only open to candidates who are eligible to work in Australia/New Zealand, and already have work rights or an appropriate working visa.