Customer Success Manager I | Poland

ExtraHop is seeking a Customer Success Manager to join their remote team in Poland. In this role, you will analyze customer needs and promote the effective application of ExtraHop solutions within their business environments. Your responsibilities will include securing contract renewals, identifying growth opportunities, and assisting customers in achieving successful outcomes with ExtraHop products. You will engage with end-users to provide targeted support and coordinate high-value services, including professional services and advanced training. Additionally, you will lead the onboarding process for new customers and assess their health and maturity levels to enhance engagement. The position requires expertise in customer success and a strong understanding of technology solutions. While specific qualifications or experience levels are not mentioned, the role is suited for individuals who thrive in a dynamic environment and are passionate about delivering exceptional customer experiences. The position is fully remote, allowing for flexibility in your work arrangement.