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Senior Business Rules and Operations Manager

Fakeeh Care Group

Jeddah

About the role

The Senior Business Rules and Operations Manager at Fakeeh Care Group in Jeddah, Makkah, is responsible for enhancing the Revenue Cycle Management (RCM) function through strategic enablement and process optimization. Daily tasks include leading reviews of RCM processes to identify inefficiencies, documenting workflows and operational policies, and collaborating with department leads to implement best practices. The role requires expertise in methodologies such as Lean and Six Sigma to drive improvements and ensure compliance with governance standards. Candidates should possess strong analytical skills and experience in operational management, particularly within healthcare settings. The position involves acting as a liaison for compliance and governance meetings, documenting outcomes, and coordinating responses to feedback. Additionally, the manager will develop training programs to institutionalize knowledge and promote a culture of performance within the RCM team. This role is suited for individuals who excel in collaboration and innovation, with a focus on operational resilience and performance improvement. The specific employment type is not stated, and language requirements are not mentioned.

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