Telecom Engineer
Remote
Five9 is hiring a Senior Telecom Engineer to support its cloud operations team remotely from anywhere in the UK. The role focuses on keeping the telecommunications network running smoothly, working with customer telecom and IT teams, handling incidents and escalations, carrying out root-cause analysis, and supporting new service deployments and testing. It also involves managing providers and vendors, producing technical documentation, and helping with recovery during urgent network issues. The position suits someone with experience in 24/7 production support and strong knowledge of VoIP, SIP, and RTP.
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