Customer Care Support Representative

Fluke Corporation is looking for a Customer Care Support Representative to join their team in Everett, WA. This onsite role involves being the first point of contact for customers and distributors seeking assistance with Fluke products. Daily responsibilities include managing a high volume of customer interactions, averaging around 75 calls and 30-50 emails, while providing support on inquiries related to contracts, orders, shipping, and troubleshooting. The ideal candidate should have at least one year of experience in a busy call center environment and possess strong multitasking abilities. Proficiency in Microsoft Office applications is required, and familiarity with Oracle is a plus. Excellent written and verbal communication skills are essential for this position. The role is suited for someone who is organized, detail-oriented, and self-motivated, capable of working independently or as part of a team. The work schedule is Monday through Friday, from 6:30 AM to 3:00 PM, and the position does not offer remote or hybrid options.