Salesforce Support Analyst - Full Remote- Contractor

This remote contractor role focuses on supporting Salesforce and related tools for an international organization, with day-to-day work covering user support, system configuration, documentation, maintenance, data handling, training, and helping shape solutions from business requirements. The work also includes maintaining reports and forms, working with an agile team, and explaining technical choices together with their risks and trade-offs. The advert names Salesforce, Conga Composer, Form Assembly, custom objects, triggers, workflows, reporting, data loading tools, and Salesforce Lightning Enterprise Edition security and access control. It asks for a bachelor’s degree in IT or a related subject, or equivalent professional experience, along with proven production support experience and strong attention to detail. It also calls for more than five years configuring and deploying Salesforce solutions and three years building forms and reports with Form Assembly and Conga Composer. Candidates must be fluent in English. The role is fully remote but requires working four to six hours each day during normal New York office hours. It is open to both contractors and employees, and it suits someone with solid Salesforce support experience who can work independently in a long-term position.