Problem Manager

GortsUp Academy, an educational institution in Yerevan, Armenia, is seeking a Problem Manager to enhance student retention. The role involves daily interactions with students who may be losing motivation or considering dropping out. The successful candidate will need to effectively address concerns and guide conversations towards solutions that encourage students to remain enrolled and continue their payments. Strong communication skills are essential, as the position requires not only listening but also actively resolving issues. While specific qualifications or years of experience are not mentioned, candidates should possess relevant expertise in managing student relationships or similar environments. Proficiency in English is likely necessary, given the nature of the role. The position is full-time and based in the office, making it suitable for individuals who thrive in a collaborative setting. This role is ideal for someone who is proactive and skilled in conflict resolution, with a passion for supporting students in their educational journeys.