Student Support Manager

GortsUp Academy in Yerevan is looking for a Student Support Manager to help students stay engaged and continue with their courses. The role focuses on handling moments when students become discouraged, turning concerns into clear outcomes that keep them enrolled and up to date with payments. It suits someone who can manage difficult conversations calmly and move them toward practical resolutions rather than just offering reassurance. The company runs IT, marketing, sales, accounting, and project management courses for students in person and online, with many groups active at the same time.