Customer Success Manager - Dutch & English Speaker

Instructure is seeking a Customer Success Manager who is fluent in both Dutch and English to join their remote team. This role involves building and maintaining strong relationships with senior stakeholders in the education sector, particularly in the BeNeLux and Central Europe regions. Day-to-day responsibilities include identifying customer challenges, recommending tailored solutions, driving product adoption, and maximizing revenue retention. The position also requires collaboration with sales teams to support customer growth and gathering feedback to advocate for platform improvements with product and engineering teams. Candidates should have at least four years of experience in Customer Success or SaaS account management, preferably within the educational technology field. A strong affinity for the education sector is also essential. The role is fully remote for candidates in Budapest and hybrid for those in the United Kingdom. This position is ideal for individuals who excel in dynamic environments and can prioritize effectively under pressure.