Account Manager (Email Marketing)

This contractor position involves managing a portfolio of direct-to-consumer e-commerce clients for a rapidly expanding email marketing agency. The day-to-day work centers on acting as the main point of contact, ensuring clear and proactive communication via Slack and email. You will oversee the entire project lifecycle, from initial briefs to final delivery, while coordinating the efforts of copywriters, designers, and implementers. A key part of the role is reviewing all deliverables, such as campaigns, flows, and reports, to guarantee they meet brand standards and client expectations. The job requires using platforms like Klaviyo and Omnisend to track account performance and convert data into practical recommendations. It also involves planning upcoming tasks for both one-off projects and ongoing retainers, while maintaining clear visibility of deadlines and responsibilities through project management tools. The advert does not specify any particular prior experience levels or formal qualifications for this role. There are no stated language requirements beyond the implied need to communicate effectively with clients. The working arrangement is fully remote, offering a highly collaborative environment where you can take significant ownership of your accounts from the start. This opportunity suits individuals who want to combine client management, project coordination, and lifecycle marketing expertise to help scale a team while strengthening client relationships.