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Customer Service Associate - Honolulu Airport (Japanese Speaking)

JTB Americas Ltd

Honolulu Metropolitan Area

About the role

JTB Hawaii Travel, LLC is seeking a Customer Service Associate for its operations at Daniel K. Inouye International Airport in Honolulu. The role involves greeting and assisting travelers during their arrivals and departures, ensuring that their needs are met efficiently. Daily tasks include verifying customer documents, coordinating with airlines, and managing luggage logistics to ensure proper routing to hotels. The position requires proficiency in Japanese, as it caters to inbound travelers from Japan. Candidates should possess strong communication skills and the ability to work in a fast-paced environment, as they will interact with a high volume of passengers. The job is based in an office setting at the airport, with no remote work options available. This role is suitable for individuals who enjoy customer service and have a passion for the travel industry.

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