About the role
Karbon is seeking a Senior Implementation Specialist to support their largest customers in onboarding, data migration, and training on their AI-powered practice management software. In this role, you will manage the implementation journey for enterprise accounts, creating and maintaining detailed project plans while ensuring timely completion of deliverables. You will collaborate with various stakeholders, including executive sponsors and firm administrators, to align priorities and responsibilities. The position involves leading kickoff meetings, conducting process reviews, and facilitating tailored training sessions. Additionally, you will provide professional guidance on best practices in workflow design and change management to enhance customer adoption and impact. The role requires strong project management skills and experience in consulting or change management. This remote position is ideal for individuals who excel in communication and have a background in supporting software implementations.
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