B2B Customer Support Representative

Keeper Security is looking for a B2B Customer Support Representative to help customers with product issues, service questions, and general concerns through phone, email, tickets, and chat, using Salesforce for support work. The role focuses on troubleshooting, providing timely assistance, and working with other teams to improve the customer experience. It suits someone who is well organized, collaborative, and comfortable learning product details quickly while delivering professional support. The position can be fully remote from selected locations, and candidates in the Chicago metro area may also work in a hybrid setup.