Senior Director, Professional Services

Keyfactor, Inc. is seeking a Senior Director of Global Professional Services to lead their remote team in the United Kingdom. This role involves providing strategic leadership and overseeing transformational projects within the Professional Services organization. The successful candidate will be responsible for developing long-term strategies to enhance service delivery and customer satisfaction while ensuring financial health and sustainable growth. Daily tasks include driving large-scale initiatives to improve operational efficiency, building relationships with key stakeholders, and representing the organization in high-level customer engagements. The position requires managerial experience and a strong background in professional services. Candidates should possess skills in strategic planning, innovation, and performance improvement. The role is suited for individuals who thrive in a fast-paced environment and are committed to fostering a culture of excellence. Travel requirements for this position are approximately 25%.