Product Manager (US Cards)

This position involves managing the US credit card product, focusing on post-acquisition customer retention and engagement. Daily responsibilities include developing strategies to help users make timely payments, increasing credit limits for qualified borrowers, and assisting those who fall behind with repayment plans. The role also requires ensuring a seamless and intuitive user experience across all digital channels. The company utilizes machine learning and AI technologies to automate processes and improve decision-making within their in-house built platform. No specific prior experience levels, formal qualifications, or language requirements are detailed in the provided text. The working arrangement is not specified, though the location is listed as London. This opportunity suits individuals who are passionate about fintech and lending, and who thrive in small, resourceful teams. Candidates should be comfortable taking ownership of decisions that significantly impact the company’s direction and success from the start. The role is ideal for those who want to challenge existing norms and find smarter solutions to complex problems. It is designed for professionals eager to work in a fast-growing environment where the US business has recently scaled rapidly.