Head of Commercial BRCGS

We’re seeking a Head of Commercial to lead the next phase of growth – shaping strategy, strengthening our market position, and driving sustainable, profitable revenue across a complex, global ecosystem. This is a high-impact leadership role, working closely with the Managing Director and senior leadership team to evolve how we go to market and accelerate performance. What you’ll be doing You’ll sit at the centre of our commercial model – connecting market insight, customer needs and commercial delivery. Lead commercial strategy Define and deliver the commercial strategy for BRCGS, aligned to business goals and market trends Shape and evolve our global go-to-market approach Translate market insight into clear, actionable growth plans Drive revenue and performance Own revenue, margin and budget delivery Build strong forecasting discipline and pipeline visibility Focus on sustainable growth – not short-term wins Strengthen growth Lead business development across the BRCGS portfolio Build a high-performing sales and account management function Improve conversion, retention and long-term customer value Activate a “push / pull” market model Lead engagement across both sides of the ecosystem: Buy-side: retailers, brand owners, demand drivers Sell-side: certification bodies and delivery partners Increase influence, demand and market pull-through Build partnerships and new routes to market Own and evolve the partner strategy across certification bodies Identify new commercial models, channels and opportunities for growth Work cross-functionally to unlock growth Partner closely with Marketing to strengthen demand generation and thought leadership Collaborate with Standards, Technical and Digital teams to ensure relevance in a fast-changing market Align with Operations to drive better insight, systems and performance Lead and grow the team Build and develop a high-performing commercial organisation Create a culture of accountability, pace and clarity Coach leaders and scale capability as the business grows What success looks like A clear, credible commercial strategy that drives growth Strong revenue and margin performance, underpinned by robust forecasting Increased market visibility and demand for BRCGS services A high-performing, scalable commercial team Strong relationships across customers, partners and the wider ecosystem What we’re looking for You’re a senior commercial leader who knows how to turn strategy into growth – ideally in a certification, assurance, services or complex B2B environment. Experience Track record of leading commercial strategy and delivering growth Experience operating across multiple customer groups, channels or markets Background in certification, assurance or adjacent sectors is highly valuable Skills Strong commercial judgement and critical thinking Expertise across sales, account management, partnerships and go-to-market Ability to work alongside Marketing to convert brand and insight into demand Strong forecasting, planning and performance management capability Confident stakeholder leader in a matrix environment Leadership style Clear, strategic and externally focused Ambitious, but focused on execution Builds strong teams with accountability and energy Collaborative and credible across functions OUR VALUES PASSION CURIOSITY INTEGRITY BRILLIANCE RESPECT Equal opportunities We are committed to ensuring that every job applicant and employee is valued for their individual talents. We strictly prohibit discrimination on the basis of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. We proudly support an inclusive work environment where everyone can compete and succeed based on their merits. For more information about us, please visit our website: www.brcgs.com