Accounts Receivable & Agency Relations Specialist

This remote role involves managing financial follow-up and relationship maintenance for a staffing company. The day-to-day work centers on reviewing invoices, contracts, and payment records to resolve outstanding balances. You will engage directly with business contacts to discuss overdue accounts and clarify any inconsistencies in their explanations. The position requires strong verbal and written communication abilities, along with the confidence to handle difficult conversations professionally. Candidates must demonstrate excellent organization, attention to detail, and the capacity to manage multiple accounts independently. Prior experience in accounts receivable, collections, billing, or customer success is required for this opportunity. Familiarity with QuickBooks or similar accounting software is considered especially valuable, as is background in healthcare, staffing, or service industries. The working arrangement is fully remote, with a specific overnight shift scheduled from 8 AM to 5 PM Pacific Standard Time. This role suits individuals who can build rapport quickly while remaining persistent and professional during challenging interactions. It is ideal for those who can navigate complex situations by asking probing questions to uncover the root cause of payment delays. The employer seeks someone who can balance friendly relationship management with firm financial accountability.