Client Success Manager (Midwest)

Marathon Health is hiring a Client Success Manager for its Midwest business unit, working with assigned clients and broker or consultant partners to build strong long-term relationships. The role focuses on planning ahead with clients, helping them engage employees and members, resolving issues quickly, and advising on better ways to use Marathon’s services. It also includes reviewing product and service options, sharing market knowledge, supporting health center launches, handling renewal terms, and looking for ways to grow revenue through added populations, centers, products, and services. The advert says the role requires a strong understanding of population health and health care use data, along with the ability to explain results clearly. It also mentions using creative feedback tools and helping shape the coverage model for clients. No specific years of experience or formal qualification are listed in the advert. No language requirement is stated. The position is remote, and candidates must live in Indiana or Michigan. It appears suited to someone who can manage client relationships proactively and work on both service improvement and business growth.