Manager, Customer Success

Mastercard is seeking a Manager for Customer Success in Paris, France, to enhance customer engagement and retention within its Services division. This role involves collaborating with cross-functional teams to address customer needs and develop strategies that improve satisfaction and loyalty. The Manager will focus on proactive engagement, personalized service, and building long-term relationships, ultimately contributing to customer lifetime value and generating qualified sales leads. While the advert does not specify required qualifications or experience, it emphasizes the importance of leveraging expertise and data-driven insights. Language requirements are not mentioned, and the employment type is not stated. This position is suitable for individuals who excel in customer relationship management and have a strong understanding of digital payments and cybersecurity. The role is integral to ensuring customers achieve their desired outcomes and maximizing the value of Mastercard's products and services.