Senior KYC Investigator - Ongoing Due Diligence

Mercury is hiring a Senior KYC Investigator for its Ongoing Due Diligence team to help improve KYC risk controls and related workflows. The work focuses on building and refining processes, supporting KYC refresh cases, developing new KYC and enhanced due diligence controls, and helping reduce unnecessary case handling through better automation and clearer logic. The role also involves maintaining reporting dashboards, standardizing procedures, and working with outsourced operations where needed. It requires close collaboration with teams across Compliance, BSA, Product, Risk Strategy, and other functions, with a strong focus on operational efficiency and lower customer friction. The advert looks for someone thoughtful, detail-oriented, and able to work across data, technology, and control design. It does not state a specific number of years of experience, a formal qualification, or any language requirement. The position is remote and full time. It appears suited to someone with KYC and risk experience who is comfortable improving systems and handling complex review work in a collaborative environment.