Front Desk Supervisor

Messier 53 Hotel Yerevan is seeking a Front Desk Supervisor to manage daily operations at the Front Office. This role involves overseeing check-in and check-out processes, room assignments, and reservations while ensuring high standards of guest service. The supervisor will lead and motivate the Front Desk team, handle guest requests and complaints, and collaborate with other departments to enhance the guest experience. Candidates should have prior experience in a Front Office or Reception role, with supervisory experience in a hotel setting preferred. Experience in a 4- or 5-star hotel is advantageous. The position requires a professional demeanor and the ability to create a welcoming atmosphere for guests. The role is full-time and involves shift work, necessitating flexibility in scheduling. This position is ideal for individuals who are guest-focused, motivated, and possess strong leadership skills. Proficiency in relevant operational procedures and a commitment to maintaining service standards are essential for success in this role.