Principal, User Research

Mural is seeking a Principal User Researcher to establish a UX research practice that will influence the development of future user experiences. In this role, you will conduct mixed-methods research, combining qualitative and quantitative approaches to explore user needs, behaviors, and motivations across various product areas. Your responsibilities will include leading foundational studies to understand collaboration dynamics and barriers in hybrid and distributed work environments, as well as designing and executing medium to large-scale studies that integrate qualitative insights with quantitative data. The position emphasizes the importance of timely and actionable insights to inform product development. While the advert does not specify required qualifications or experience, it suggests that the role is suitable for someone with a strong background in user research methodologies. The position is remote, allowing for flexibility in work arrangements. This role is ideal for an individual contributor who is passionate about uncovering insights that drive innovation and strategy within a fast-growing company.