Technical Support Specialist , UK

Nash is hiring a Technical Support Specialist to join its global support team and help resolve complex platform and integration problems for enterprise merchants. The role focuses on investigating unusual issues, handling clear escalations to Engineering or Enterprise Operations, and supporting major incidents while keeping customers and colleagues informed. It suits someone who enjoys working through technical problems, stays calm under pressure, and communicates clearly. The position is remote but only open to candidates based in the UK, and it includes a four-week training period.