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Senior Customer AI Engineer - Token Factory

Nebius

Remote

About the role

Nebius is seeking a Senior Customer AI Engineer to join their Token Factory team, focusing on helping clients transition from proof-of-concept to production while scaling their AI workloads on Nebius infrastructure. The role involves collaborating with customer engineering teams, Solution Architects, and Product/Infrastructure teams to ensure reliable and efficient deployments. Daily responsibilities include overseeing the production journey, ensuring customer workloads are stable and scalable, and driving improvements in performance, cost efficiency, and reliability. The position requires a proactive approach to identifying and resolving bottlenecks. While the advert does not specify required qualifications or years of experience, it emphasizes that the role is not focused on sales, pure support, or system design from scratch. The position is remote, allowing candidates to work from anywhere in Europe. This role is ideal for individuals with a strong engineering background who are passionate about customer success and have experience in AI or cloud infrastructure.

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