New Way Holding a freight transportation company, is expanding its team and is looking for a Customer Support Specialist with experience in logistics.

New Way Holding LLC is hiring a Customer Support Specialist in Yerevan for its freight transportation business. The role focuses on day-to-day communication with local and international partners, handling inquiries, and supporting operations connected to international shipments by land, sea, and air. Applicants should be very strong in MS Office and email/CRM tools, and should understand Incoterms and logistics processes. The company is looking for someone with excellent Armenian, Russian, and English, strong communication skills, and the ability to stay effective under pressure while managing several tasks at once. It suits a responsible, detail-oriented professional with logistics experience.