Customer Support Representative (Night Shift, Weekdays)

Nextiva is hiring a remote Customer Support Representative for weekday night shifts. The role focuses on helping customers with technical problems across hardware, software, and networking, while handling requests through different communication channels and keeping records accurate. It suits someone who communicates clearly, works well in a busy environment, and is comfortable managing several cases at once while learning new tools and ways of working. The advert also highlights a customer-focused mindset and an interest in improving service through modern technology, including AI.