Retention & Customer Growth Specialist (Farsi Speaking)

Nexttoptech is hiring a Farsi-speaking Retention & Customer Growth Specialist in Yerevan. The role focuses on customer support, day-to-day account work, analysing customer data, spotting ways to improve engagement, reactivating inactive accounts, and helping retain clients. It also involves supporting relationships with high-value customers and linking service, engagement, and sales activity to business growth. This position suits someone who is motivated, analytical, and a strong communicator, and who is comfortable working across multiple channels in a data-driven marketing environment.