Remote Customer Service Representative (English & Armenian)

Nomad Desk Group is seeking a Remote Customer Service Representative fluent in both English and Armenian. In this role, you will provide exceptional phone support to patients, addressing their inquiries in a professional manner. The position requires a modern computer capable of running campaign software, a USB headset with a microphone, and a stable internet connection with a minimum upload speed of 50 MB. Candidates should have at least six months of experience in customer service or a related field, along with strong communication skills in both required languages. Proficiency in computer applications, particularly Microsoft Office and Google Workspace, is essential. The role is fully remote, allowing you to work from anywhere, provided you have a quiet workspace. This position is ideal for individuals who possess empathy, proactiveness, and teamwork abilities, making it suitable for those who thrive in a collaborative environment.