Telefonischer Kundenbetreuer (m/w/d) Quereinsteiger willkommen

This role involves handling customer questions about fraud prevention by phone, supporting service quality improvements, maintaining master data in a CRM system, and reviewing error reports. The advert also mentions regular customer support and administrative follow-up as part of the work. It asks for experience with MS Office and the ability to work carefully and independently. A completed commercial vocational training is required. Strong German skills are needed, and the employer also expects good knowledge of Microsoft Office. The job is based in Munich and includes flexible working hours with a time account and home office options. The advert does not specify shift work. It is aimed at people with good communication skills, a service mindset, and a team-oriented, flexible way of working. Career changers are welcome.