Technical Support Engineer - Oracle Health (evening shift)
Romania
About the role
Oracle is seeking a Technical Support Engineer for their Oracle Health division, specifically for an evening shift in Romania. The role involves implementing and configuring changes in Cerner solutions according to client specifications and best practices. Daily tasks include managing the change lifecycle, which encompasses requirement analysis, configuration, testing, validation, deployment, and post-implementation support. The engineer will work closely with clients, solution architects, and stakeholders to ensure compliance and alignment with business needs.
Candidates should possess a basic understanding of technical problem-solving, as they will troubleshoot and resolve issues related to Oracle products. The role requires effective communication skills to interact with customers and follow up on service requests. Documentation of activities related to service requests is also a key responsibility. While specific qualifications or experience levels are not mentioned, the position is suitable for detail-oriented individuals who can collaborate effectively and contribute to process improvements. The working arrangement is an evening shift, indicating a need for flexibility in hours.
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