Service Desk/System Administrator

Playson is hiring a remote Service Desk/System Administrator for a hands-on operational role supporting employees as internal customers. The job covers end-to-end IT support, user access administration, onboarding and offboarding, device management through MDM, equipment logistics, documentation, and process improvement, with a strong focus on keeping issues from recurring. It also involves working across Google Workspace, Atlassian, GitHub, and AWS, maintaining macOS and Windows workstations, and following security and least-privilege practices. The role suits someone with at least 3 years of practical experience in IT support, service desk, or system administration who is comfortable handling several tasks at once and working directly with non-technical colleagues.