Client Experience Manager - Full-Time (Evenings/Overnight Shift, Flexible Schedule) (B2B SaaS)

Prompt is seeking a Client Experience Manager to join their team in a full-time remote position focused on evening and overnight shifts. This role involves ensuring smooth software releases and providing exceptional client support during critical periods for their B2B SaaS product aimed at rehab therapy businesses. The ideal candidate should be proactive, innovative, and ready to tackle significant challenges while contributing to a high-performing Client Success Team that boasts a notably high Net Promoter Score. While the advert does not specify particular qualifications or years of experience, it emphasizes the need for a scrappy individual who can bring fresh ideas to the table. The work environment is described as supportive of smart work, allowing employees to manage their workloads effectively. This position is well-suited for someone who thrives in a dynamic setting and is passionate about making a positive impact in the healthcare industry. Overall, the role offers a unique opportunity to contribute to a company that is transforming healthcare technology and improving patient care.