Business Systems Analyst - Salesforce, Gainsight Admin
Remote
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Rithum is hiring a remote Business Systems Analyst focused on Salesforce, Gainsight, and Pendo support for its services teams. The role is responsible for keeping these platforms running smoothly, handling configuration, automation, permissions, releases, and related changes, while maintaining the connections between systems and helping support AI-related work. It also involves working with teams across Client Success, Support, Onboarding, Professional Services, and Managed Services to improve how they use the tools. This position would suit someone with experience administering business systems, coordinating across technical and service teams, and working with data-driven processes.
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