Senior Solutions Engineer (Post-Sales)

RStudio is seeking a Senior Solutions Engineer to join their remote team, focusing on post-sales support for their professional products and open-source offerings. In this role, you will engage directly with customers, particularly IT and SysAdmin teams, to assist them in deploying, installing, configuring, and utilizing RStudio's products. A key aspect of the position involves gathering insights from customer interactions to enhance the company's products and documentation. Candidates should have a foundational understanding of server infrastructure and enterprise data science architecture, with familiarity in areas such as cloud services, Linux, Kubernetes, Docker, and authentication. While prior knowledge of all these technologies is not mandatory, a strong willingness to learn is essential. The ideal candidate will have a curiosity about data science workflows and a passion for helping customers overcome challenges. This position is well-suited for individuals who enjoy customer-facing roles and are eager to deepen their technical expertise in data science solutions.