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SeatGeek is looking for a Senior UX Designer to enhance live experiences through innovative design. In this role, the designer will focus on understanding the needs and behaviors of fans, sellers, teams, and artists, while creating impactful strategies and executing them effectively. The position requires expertise in behavioral design, systems design, and storytelling, with a strong emphasis on collaboration across various teams, including product and engineering. Candidates should have at least four years of relevant experience and demonstrate exceptional design skills, along with a passion for experimentation and data-driven decision-making. The role also involves improving component systems to ensure a consistent user experience. Applicants should be prepared to work remotely with a requirement for at least four hours of overlap with the East Coast workday. This position is ideal for individuals who are innovative, enjoy tackling challenges, and have a strong interest in live events.
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek's user experience team is seeking a senior designer to change live experiences. This person is highly skilled in behavioral design, systems design, and storytelling. They will define strategies, provide end-to-end craft and thought leadership, and partner seamlessly with cross-functional partners across product, engineering, product marketing, customer success, and more. This person will connect the dots into a cohesive vision across the various verticals of SeatGeek's business, and evolve our platform to become the best-in-class ticketing platform on the market. What you’ll do Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists Set direction by creating clear and impactful strategies while also sweating the details through execution and launch Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking Collaboratively improve our component systems to ensure consistent, high quality experiences What you have 4+ years of experience Excellent craftsmanship An understanding of the technical and logistical obstacles that create friction during live experiences The mindset of a challenge, changemaker, and innovator 4+ hours of overlap with a 9:30am-5:30pm East Coast workday A passion for live experiences Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $130,000-$188 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote
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