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About the role

Serve Freight is seeking an Operations Manager for its brokerage operations in Cleveland, OH, with options for hybrid or on-site work. This full-time position involves overseeing daily operational execution, ensuring adherence to established processes, and driving team performance. The role requires a strong focus on accountability, as the manager will be responsible for maintaining standards on every shipment and addressing any deviations. Candidates should possess relevant experience in operations management, particularly within the logistics or freight sectors. The company emphasizes a structured approach, with clear expectations for performance and measurable impact. This position is ideal for individuals who thrive in a role where they can actively manage operations and hold team members accountable. Serve Freight is a rapidly growing third-party logistics provider, and the Operations Manager will work closely with leadership to influence operational strategies. The company values high standards and a commitment to investing in its workforce.

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