Pro Product Specialist, Convex

ServiceTitan Armenia is seeking a Pro Product Specialist to join their Pro Product Excellence team in Yerevan. In this role, you will manage a portfolio of residential and commercial service companies, focusing on enhancing product success and customer satisfaction. Daily tasks include analyzing product adoption data, identifying trends, and developing customized solutions to improve client outcomes. You will collaborate closely with Customer Success Managers and the Pro Implementation team to ensure effective onboarding and product utilization. Candidates should have at least two years of experience managing multiple accounts and a proven track record of success. A BA/BS degree is preferred. The ideal applicant is a self-starter who excels in fast-paced environments, possesses strong communication and organizational skills, and can navigate ambiguity effectively. This position is well-suited for individuals who can multitask and make data-driven decisions. The specific employment type is not stated, but the role emphasizes teamwork and a commitment to fostering positive customer relationships.