Dispatcher - Wakefern

SHI International Corp. is hiring a Dispatcher for its Modern Workplace Services team to handle incoming customer requests, turn them into tickets in the company’s call system, and send the related work to field technicians who repair IT and point-of-sale equipment. The role involves keeping track of assignments, making sure requests are accepted, correcting records when needed, and watching for new requests and urgent messages through phone, Microsoft Teams, and email. The advert names SHI’s call management system, Microsoft Teams, telephone, and email as the main tools and communication channels. It does not ask for a specific qualification or years of experience. No language requirement is stated. The job is remote and based from home, and it supports a 24/7 operation. The position is full time. It appears suited to someone who is organized, responsive, and comfortable coordinating work across customers and internal teams in a fast-moving support setting.