Strategist, Agent Development

Sierra is hiring a remote Strategist, Agent Development to help turn customer needs into AI agents that can go from pilot to production and handle large volumes of conversations. The role sits between product work, technical buildout, and customer-facing collaboration, with responsibility for shaping conversation design, tooling, evaluation, launch, and ongoing improvement. It will suit someone who can translate business problems into effective agent experiences and work closely with both technology and customers. Sierra describes itself as an AI platform company working with major brands and guided by values including trust, customer focus, craftsmanship, intensity, and family.