Sr Customer Success Manager

Skillsoft is looking for a Senior Customer Success Manager to support enterprise customers in developing and executing success strategies that align with their business and workforce goals. The role involves engaging with executives and leaders in learning, talent, HR, and business sectors to foster relationships and translate insights into actionable recommendations. Daily responsibilities include creating and managing customer success plans, ensuring onboarding and adoption of Skillsoft’s solutions, and identifying opportunities for growth and renewal. The position requires a blend of strategic leadership, commercial insight, and the ability to work collaboratively with various internal teams, including Sales and Professional Services. While the advert does not specify required qualifications or years of experience, it emphasizes the importance of skills in workforce strategy and data-driven value realization. The role is fully remote, making it suitable for candidates who thrive in a flexible work environment. This position is ideal for individuals with a strong background in customer success and a passion for driving workforce transformation through skills development.