Inbound Call Center Representative

The position involves handling incoming telephone inquiries from members, delivering courteous assistance while entering relevant information into the system. Candidates must be able to communicate clearly, follow through on tasks, and perform accurate data entry in a high‑velocity setting, bringing a caring attitude to each interaction. The advert does not list formal education or years of experience, but it emphasizes the need for strong communication, follow‑through and data‑entry abilities. After a mandatory nine‑week onsite training and nesting period at the company’s Plano office—including a three‑week intensive class held from 7:00 a.m. to 3:30 p.m. Central Time with perfect attendance required—employees will transition to remote work. Regular shifts run Monday through Friday, with rotating weekend and holiday assignments to ensure coverage. The role is suited to individuals who thrive in fast‑paced environments, enjoy interacting directly with customers, and are motivated by improving access to healthcare. Applicants who are eager to contribute to a mission‑driven health‑tech company and who value integrity, courage and teamwork are encouraged to apply.