Operations Manager – Cars

Soum is seeking an Operations Manager for its car division in Riyadh, Saudi Arabia. The role involves overseeing the entire car operations process, ensuring a seamless experience from intake to handover. Daily responsibilities include managing the operations team, resolving escalations, and aligning operational capacity with business growth. The manager will also set and monitor key performance indicators, identify bottlenecks, and implement process improvements to enhance efficiency and customer satisfaction. Candidates should have substantial experience in operations management, ideally within automotive, marketplace, or logistics sectors. The position requires strong leadership skills to develop the team and establish clear expectations. While the advert does not specify the employment type or working arrangement, it emphasizes the need for collaboration with various departments such as Sales, Supply, and Finance. This role is suitable for individuals with a strong background in operations who are looking to contribute to a rapidly growing startup in the e-commerce space.