Customer Service Representative | SB Technical Support

Spectrum Business is hiring a Customer Service Representative in Louisville, KY to support customers with internet, phone, and video services. The role involves troubleshooting technical issues, handling billing and payment questions, explaining product options, keeping account records up to date, and escalating more complex cases when needed. Applicants need a high school diploma or equivalent, experience in customer service and technical support, and the ability to communicate clearly in English. It should suit someone who is comfortable working on the phone, using multiple systems, and delivering accurate, professional support in a busy office setting.