Support Engineer (EMEA - Weekends)

Supabase is looking for Support Engineers to join their remote team, focusing on providing exceptional support to developers using their Postgres development platform. Daily responsibilities include responding to support inquiries on various topics, triaging cases, and directing users to relevant resources or escalating issues as needed. Candidates should have at least three years of experience in customer support, particularly in assisting technical users, and must be proficient in SQL, preferably PostgreSQL. Familiarity with Linux/Unix systems and command line usage is essential, along with experience in managing GitHub Issues and Discussions. While a degree in Computer Science is advantageous, it is not mandatory. The position requires excellent communication skills in English and involves working four 10-hour shifts covering weekends during EMEA hours. This role is ideal for individuals who thrive in a technical support environment and are comfortable handling complex queries and issues.