Customer Service Representative (English Speakers)

This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication. Customer Service Representatives and Customer Service skills Proficiency in English B2 Grads and Dropouts only Flexibility with night and overnight shifts Flexibility with Rotational shifts Previous experience in a similar role is a plus Benefits Competitive Salary + Achievable KPIS/Allowances/Incentives 1.1k night and overnight allowance Transportation is provided both ways (Door to Door for ladies) Social and medical insurance is provided First 3 months are Fully Granted Healthiest work environment (Great place to work certified)