Customer support - Hospitality account - YA

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. The Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction. Day-to-day responsibilities include handling customer interactions, providing tailored solutions, and ensuring a positive customer experience through effective communication and professional phone etiquette. Fresh Grads & Dropouts can apply Fluency in English is a MUST! B2/C1 Strong skills in Customer Service and Customer Support Proven ability to enhance Customer Satisfaction and Customer Experience Problem-solving, active listening, and attention to detail Flexibility with night & overnight shifts is a must Proficiency in professional Phone Etiquette and communication techniques is a plus All your information will be kept confidential according to EEO guidelines.