Lead - Software Development

Sutherland is looking for a highly skilled Lead Software Engineer with strong experience in Healthcare Integration. The ideal candidate should have hands-on expertise in HL7, FHIR, Mirth Connect, .NET, and SQL Server to design, develop, and support healthcare interoperability solutions. Experience in the US Healthcare domain is highly preferred. Responsibilities: Keep management updated: Relay vital information in the form of timely and accurate reports Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations Take the lead: Monitor calls/chats/e-mails as per defined sample plan and targets; report out any ZT cases and take necessary action; perform RCA and take corrective actions for defects identified during monitoring; drive quality awareness and improvement initiatives across program Qualifications Experience: 6–10 Years Education: B.E./B.Tech./MCA or equivalent. Strong analytical, debugging, and problem-solving skills. Good communication and stakeholder management skills. Experience working in Agile Scrum teams. Ability to manage multiple priorities and deliver within committed timelines. Functional Domain Experience in US Healthcare and healthcare interoperability projects is highly preferred. Required Technical Skills 6+ years of experience in software development. Strong hands-on experience with Mirth Connect (NextGen Connect) . Strong knowledge of HL7 v2.x, FHIR R4, and CCDA . Experience with C#, ASP.NET MVC/.NET Core, Web API . Strong SQL Server skills including Stored Procedures, Functions, Views, Performance Tuning, and Query Optimization. Experience with REST APIs, JSON, XML, XSLT, and XPath. Experience with Git, Azure DevOps/TFS, and CI/CD practices. Key Responsibilities Design, develop, and maintain healthcare integration solutions using Mirth Connect , HL7 , and FHIR . Develop backend applications using .NET and SQL Server . Build and support healthcare interfaces involving HL7 v2.x, FHIR, CCDA, and X12 EDI (270/271, 276/277, 278, 834, 835, 837) . Analyze business and technical requirements and provide scalable integration solutions. Develop and optimize SQL queries, stored procedures, functions, and database objects. Troubleshoot production issues, perform root cause analysis, and implement timely resolutions. Support client onboarding, deployments, UAT, production releases, and post-production support. Collaborate with Business Analysts, QA, Infrastructure, and customer teams throughout the SDLC. Participate in solution design, code reviews, technical estimations, and Agile Scrum ceremonies. Mentor junior developers on healthcare integration standards and coding best practices. Ensure adherence to coding standards, security guidelines, and development processes. Identify opportunities for automation and continuous process improvement.